How to Set Up an LC Email Dedicated Domain in GoHighLevel

Name: How To Setup an LC Email Dedicated Domain
Uploaded: 2024-07-22
Duration: 10 min 51 s
Channel: HighLevel
Description: LC Email is GoHighLevel's built-in email sending system. Connecting a dedicated domain to it replaces the platform's shared sending address with your own domain, giving you full control over your sender reputation and making your emails appear to come directly from your brand rather than a generic platform address.

By Marnix Geerkens. Published 2024-07-22. Updated 2026-06-02.

LC Email is GoHighLevel's built-in email sending system. Connecting a dedicated domain to it replaces the platform's shared sending address with your own domain, giving you full control over your sender reputation and making your emails appear to come directly from your brand rather than a generic platform address.

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Summary. GoHighLevel's LC Email system works out of the box with a shared platform domain, but that shared infrastructure means your reputation is tied to every other sender on it. Adding a dedicated domain to LC Email separates your sending identity completely. This tutorial walks through the full setup: adding a subdomain in GoHighLevel, creating the required DNS records at your registrar, verifying the domain, and confirming that outgoing emails display your domain in the mailed-by and signed-by headers.

What you will learn

The difference between the LC Email default domain and a dedicated domain
How sender reputation works and why a shared domain is risky
Step-by-step DNS record setup for LC Email dedicated domains
How to verify your domain is correctly configured in GoHighLevel
How to confirm the headers on outgoing emails look correct

Steps

Navigate to Email Services
In your sub account, go to Settings and click Email Services. If you are using LC Email, you will see a Dedicated Domain option.
Add your subdomain
Click Dedicated Domain, then Add Domain. Type a subdomain you own, such as mail.yourdomain.com or mg.yourdomain.com. Click Add and Verify.
Review the DNS records
GoHighLevel will display a list of DNS records to create, including TXT records for DKIM and SPF verification, an MX record, and a CNAME. Review all of them before switching to your registrar.
Create the records at your registrar
Log in to your DNS provider and add each record exactly as shown. For TXT records, paste the entire value. For MX records, include the priority value. For the CNAME, use only the subdomain portion as the host name, not the full domain.
Wait and verify
Return to GoHighLevel and click Verify Domain. If it shows as unverified, wait a few minutes and try again. Propagation is usually fast but varies by registrar.
Send a test email
Once verified, send a test email from a conversation in the sub account. Open it in Gmail and click 'Show original' to confirm that mailed-by and signed-by both show your domain, not the platform default.

Tips

Avoid using your root domain (yourdomain.com) as the sending domain. A subdomain like mg.yourdomain.com keeps your email authentication records separate from your website records.
If verification keeps failing, double-check that you did not accidentally include extra spaces or trim any characters when pasting DNS values.