CRM, Contacts & Lead Gen
How to Use the AI Business Card Scanner in GoHighLevel
By Marnix Geerkens. Published 2025-11-25. Updated 2026-06-02.
GoHighLevel's mobile app includes an AI business card scanner that reads a physical card through your camera and fills in the contact fields automatically. Point the camera, wait a second for the AI to extract the information, review the result, and save. If any field lands in the wrong place, a one-tap refine option reruns the recognition for better accuracy.
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Summary. The business card scanner lives in the GoHighLevel mobile app under Contacts. After lining up a card in the camera frame, the AI pulls out the name, phone number, email, company, and title without any manual typing. Before saving, you can refine the scan, reorder fields, add tags to categorize where the contact came from, and choose whether to store the card image in media storage or attach it directly to the contact record.
Steps
Open Contacts in the mobile app
Tap Contacts on the bottom menu. Make sure you are inside the correct sub account.
Start a new card scan
Tap the plus icon and choose Scan Business Card, or use the lightning bolt quick actions menu and select the same option.
Capture the card
Hold your camera over the business card inside the on-screen frame and hold steady while the AI reads the information.
Review and refine
Check each extracted field. Tap Refine with AI if anything looks off, or drag the chips to move text between fields.
Add tags and save
Add relevant tags such as the event name, toggle image storage options if needed, then tap Save Contact.
Related tutorials
Watch it, then build it
Get the full platform free for 30 days
30 days, not 14Full platform, nothing held backFree community and setup help
Frequently asked questions
Where is the business card scanner in the mobile app?
Tap Contacts, then the plus icon, then Scan Business Card.
What if the AI reads a field incorrectly?
Tap Refine with AI to reprocess the card, or drag the text chips to correct placement manually.