Workflows & Automation
How to Set Up Automatic Retries for Failed Payments in GoHighLevel
By Marnix Geerkens. Published 2025-09-04. Updated 2026-06-02.
GoHighLevel's subscription settings let you configure up to three automatic retry attempts when a payment fails. You choose the gap between each attempt, from one day to seven days, and decide whether to cancel the subscription if all retries fail. Setting this up means revenue recovery happens without anyone having to remember to manually recharge a card.
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Summary. Failed payment retries in GoHighLevel automate the process of recovering subscription revenue when a card declines. Under Payment Settings and the Subscription tab, you set up to three retry schedules with custom intervals between attempts. If all retries fail, you decide whether the subscription cancels automatically. This feature is available for NMI, Square, and Authorize.net processors. Changes apply immediately to both existing and new subscriptions.
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Watch it, then build it
Get the full platform free for 30 days
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Frequently asked questions
Which payment processors support failed payment retries?
NMI, Square, and Authorize.net. Stripe is not supported in this setting.
How many retry attempts can I set up?
Up to three retries, each with its own interval from one to seven days.
Do these retry settings affect existing subscriptions?
Yes, changes apply immediately to all existing and future subscriptions.