SMS & Phone
GoHighLevel Missed Call Text Back: Stop Losing Leads to Competitors
By Marnix Geerkens. Published 2025-08-18. Updated 2026-06-02.
Most people who call a business and get no answer move on immediately. GoHighLevel's missed call text back sends an automated SMS within seconds of a missed call, opening a conversation before the person has a chance to dial your competitor. The feature takes about a minute to enable and runs automatically after that.
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Summary. Missed call text back is one of the fastest wins in GoHighLevel. Enable it under Phone Numbers in your sub-account settings, and every missed call triggers an instant automated text to the caller. The default message includes your location name and asks how you can help. Leads who reply drop into your Conversations inbox where you or your team can take over. You can also extend it with a workflow for richer follow-up sequences.
Steps
Add a phone number to the sub-account
Go to Settings, then Phone Numbers, and click Add Number. Select a number from the list and complete the purchase.
Enable missed call text back
Click Advanced Settings at the top of the Phone Numbers page, then scroll to the Voicemail and Missed Call Text Back section and toggle it on.
Customize the message
Edit the default text if needed. The placeholder for your location name auto-fills when the message sends. Keep it short and open-ended to invite a reply.
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Watch it, then build it
Get the full platform free for 30 days
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Frequently asked questions
How fast does GoHighLevel send the missed call text back?
The message goes out within seconds of the missed call being registered.
Where do replies from missed call texts show up?
Replies appear in the Conversations inbox so your team can continue the chat.
Can I add a booking link to the missed call text?
Yes, edit the message to include a calendar link and leads can self-schedule directly.