SMS & Phone
GoHighLevel can automatically respond to missed calls with a text message and then use a workflow to guide the contact toward booking an appointment. Instead of a potential customer hanging up and calling someone else, they receive an instant reply that opens a conversation and surfaces a booking link, turning a lost call into a scheduled meeting without any manual effort.
Updated June 2, 2026
2:30Summary. The missed call text back feature in GoHighLevel sends an automated SMS within seconds of a missed call, giving businesses a way to stay in the conversation even when no one picks up. Pairing this with a workflow that includes a calendar booking link lets the contact self-schedule at their convenience. The result is that missed calls become a lead capture step rather than a dead end, and appointments fill up without requiring a callback from your team.
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Yes, you can edit the default message text directly in the missed call text back settings.
Basic missed call text back is a simple toggle. Adding a booking link or further automation requires a workflow.
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