SMS & Phone
How to Register Voice Integrity in GoHighLevel to Reduce Spam Flags
By Marnix Geerkens. Published 2026-04-10. Updated 2026-06-02.
Voice Integrity in GoHighLevel registers your phone numbers with the three major caller ID analytics networks, Hiya, TNS, and First Orion, so that recipients see your business name instead of a spam warning. The registration is in the Trust Center under Phone System settings. Shaken/STIR registration must be completed before Voice Integrity becomes available, and the feature is currently for US-based phone numbers only.
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Summary. When outbound call answer rates drop because a number gets flagged as spam, Voice Integrity lets you fix the problem by registering directly with the networks that power caller ID displays on US phones. Once approved, the business name appears on the recipient's screen rather than an unknown or spam label. Setup is done through the Trust Center inside GoHighLevel's Phone System settings, and most registrations are reviewed and cleared within two business days.
Steps
Complete Shaken/STIR registration first
In your sub-account, go to Settings, then Phone System, then Trust Center. If Shaken/STIR is not yet registered, click the registration button and complete that process before continuing.
Start Voice Integrity registration
Scroll down the Trust Center dashboard to find the Voice Integrity section. Click Start Registration and fill in the required details about your business and phone numbers.
Wait for approval
Each of the three analytics providers reviews the application independently. Most registrations clear within two business days, and GoHighLevel sends a notification when approved.
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Frequently asked questions
Is Voice Integrity available outside the United States?
No, Voice Integrity applies only to US-based phone numbers and accounts.
What networks does Voice Integrity register with?
Hiya, TNS, and First Orion are the three caller ID analytics networks covered.
How long does Voice Integrity approval take?
Most applications are reviewed and cleared within two business days.