Auto Reply to Emails with AI in GoHighLevel Conversation AI

Name: Did You Know You Can Auto Reply to Emails with AI?
Uploaded: 2026-05-11
Duration: 2 min 30 s
Channel: HighLevel
Description: GoHighLevel's Conversation AI can read incoming emails, understand what the person is asking, and send a relevant reply automatically, without anyone on your team touching the keyboard. You choose the tone, set the reply delay, and pick whether the bot runs in suggestive mode (drafts for your review) or autopilot (sends on its own). No lead goes unanswered even when your inbox is unattended.

By Marnix Geerkens. Published 2026-05-11. Updated 2026-06-02.

GoHighLevel's Conversation AI can read incoming emails, understand what the person is asking, and send a relevant reply automatically, without anyone on your team touching the keyboard. You choose the tone, set the reply delay, and pick whether the bot runs in suggestive mode (drafts for your review) or autopilot (sends on its own). No lead goes unanswered even when your inbox is unattended.

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Summary. GoHighLevel's AI agent setup lets you assign email as a channel for any Conversation AI bot you have configured. Once enabled, the bot watches your inbox, reads each incoming message in context, and responds according to the brand voice and guidelines you set. You can control the sender name, the from address, the reply delay, and whether responses go out automatically or wait for human approval.

Steps

Open AI Agents in your sub-account
From the left menu choose AI Agents, then Conversation AI. Select an existing agent or click Create Bot to start a new one.
Set the bot type and brand details
Choose General Q&A or Appointment Booking, fill in basic brand information, pick a tone of voice, and save.
Add email as a preferred channel
Scroll to Preferred Channels and click Email to enable it. Toggle off any channels you do not want the bot active on.
Configure email sender settings
Click the email channel to open settings. Set the from name, from email address, and any additional recipients. Adjust the greeting and the wait time before the bot replies.
Choose autopilot mode and save
Select Autopilot so the bot responds automatically without needing human review. Click Save and Close to activate it.