2:30Resumo. GoHighLevel's AI agent setup lets you assign email as a channel for any Conversation AI bot you have configured. Once enabled, the bot watches your inbox, reads each incoming message in context, and responds according to the brand voice and guidelines you set. You can control the sender name, the from address, the reply delay, and whether responses go out automatically or wait for human approval.
Passos
Open AI Agents in your sub-account
From the left menu choose AI Agents, then Conversation AI. Select an existing agent or click Create Bot to start a new one.
Set the bot type and brand details
Choose General Q&A or Appointment Booking, fill in basic brand information, pick a tone of voice, and save.
Add email as a preferred channel
Scroll to Preferred Channels and click Email to enable it. Toggle off any channels you do not want the bot active on.
Configure email sender settings
Click the email channel to open settings. Set the from name, from email address, and any additional recipients. Adjust the greeting and the wait time before the bot replies.
Choose autopilot mode and save
Select Autopilot so the bot responds automatically without needing human review. Click Save and Close to activate it.
