AI & Voice Agents

How To Enable Conversation AI Summaries in GoHighLevel

GoHighLevel's Conversation AI can generate a written summary after every chat or text interaction handled by a bot. Summaries capture what the contact asked, what the bot resolved, and any next steps, giving your team a quick read without scrolling through the full transcript. Enabling this is a per-bot setting inside the agent configuration.

Updated June 2, 2026

3:32

Summary. Conversation AI summaries in GoHighLevel produce a concise recap of each bot-handled conversation automatically, so team members can review what happened without reading the entire transcript. The summary is stored alongside the conversation record and is accessible from the contact timeline. Turning it on requires editing the agent configuration and enabling the summary option in the bot settings.

Questions people ask

Where do I enable summaries for a Conversation AI bot?

Open the bot in Conversation AI settings and toggle on conversation summaries.

Where do summaries appear after a conversation ends?

They appear in the conversation record and the contact's activity timeline.

Are summaries generated for every conversation or only some?

Every conversation handled by that bot gets a summary once the feature is enabled.

Build it with people who already did.

Join the free community: weekly live calls, a start here course and builders in your language.

Join free on Skool