AI & Voice Agents
How To Enable Conversation AI Summaries in GoHighLevel
By Marnix Geerkens. Published 2026-05-05. Updated 2026-06-02.
GoHighLevel's Conversation AI can generate a written summary after every chat or text interaction handled by a bot. Summaries capture what the contact asked, what the bot resolved, and any next steps, giving your team a quick read without scrolling through the full transcript. Enabling this is a per-bot setting inside the agent configuration.
Watch it, then build it
Get the full platform free for 30 days
That walkthrough runs on GoHighLevel. Start it free through RocketLauncher and you get 30 days instead of the usual 14, the whole platform unlocked, plus our setup help and a community of thousands of builders in 47+ countries.
30 days, not 14Full platform, nothing held backFree community and setup help
We earn a referral commission if you keep GoHighLevel after the trial. It never changes your price.
Summary. Conversation AI summaries in GoHighLevel produce a concise recap of each bot-handled conversation automatically, so team members can review what happened without reading the entire transcript. The summary is stored alongside the conversation record and is accessible from the contact timeline. Turning it on requires editing the agent configuration and enabling the summary option in the bot settings.
Want the full picture? Read more about GoHighLevel Voice AI and GoHighLevel AI agents.
Related tutorials
Watch it, then build it
Get the full platform free for 30 days
30 days, not 14Full platform, nothing held backFree community and setup help
Frequently asked questions
Where do I enable summaries for a Conversation AI bot?
Open the bot in Conversation AI settings and toggle on conversation summaries.
Where do summaries appear after a conversation ends?
They appear in the conversation record and the contact's activity timeline.
Are summaries generated for every conversation or only some?
Every conversation handled by that bot gets a summary once the feature is enabled.