How to Set Up Sender Preferences in GoHighLevel Email Builder
By Marnix Geerkens. Published 2025-08-29. Updated 2026-06-02.
Sender Preferences in GoHighLevel let you save a default From Name, From Email, Reply-To address, and test recipient so they populate automatically every time you create a new email or campaign. You configure them once inside Marketing > Emails > Settings and they apply to all new sends from that point forward, reducing setup time and preventing sender name typos.
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Summary. The Sender Preferences setting in GoHighLevel's email builder stores your default sending identity so you never have to type it in again when creating a campaign. Once saved, new emails and test sends pre-fill with these details. You can still override them for specific campaigns. Note that sender preferences apply only to new campaigns and emails, not to existing drafts, and they do not affect transactional emails.
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Get the full platform free for 30 days
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Frequently asked questions
Where exactly do I find Sender Preferences in GoHighLevel?
Marketing > Emails > Settings button (top right) > Sender Preferences section.
Will changing Sender Preferences update existing email drafts?
No, they only apply to new campaigns and emails created after saving.
Do Sender Preferences affect transactional emails sent by GoHighLevel?
No, transactional emails use separate settings and are not affected.