RocketLauncher AI

E-commerce and payments

Failed Payment Dunning workflow for GoHighLevel

By Marnix Geerkens. Published 2026-08-01. Updated 2026-08-01.

In short

Failed Payment Dunning is one of 30 automated GoHighLevel workflows inside RocketLauncher's free master snapshot library. It fires when an invoice reaches this status (invoice (filter: failed/overdue)) and then runs 7 steps on its own, no one at the keyboard. Join RocketLauncher University free to get this workflow and the other 29 in one import.

  • When an invoice fails or goes overdue, this workflow sends an email and a one-tap fix link by text, waits two days, sends a final reminder if still unpaid, and alerts the team.
  • Category: E-commerce and payments.
  • 7 steps run automatically once the trigger fires.
TimeAbout 15 minutes to import and connect
DifficultyBeginner

Before you start

  • Filter invoice trigger to failed/overdue
  • Set the update-payment link

Step by step

  1. Step 1. The trigger

    An invoice reaches this status (Invoice (filter: failed/overdue)).

  2. Step 2. Step 1: Tag payment-failed

    Tags the contact: Tag payment-failed.

  3. Step 3. Step 2: Payment issue

    Sends an email: "Payment issue."

  4. Step 4. Step 3: Fix in 1 tap

    Sends a text message: "Fix in 1 tap."

  5. Step 5. Step 4: Wait 2 days

    Pauses the workflow before continuing: Wait 2 days.

  6. Step 6. Step 5: Still unpaid?

    Checks a condition and splits into two paths: Still unpaid?.

  7. Step 7. Step 6: Final reminder

    Sends a text message: "Final reminder."

  8. Step 8. Step 7: Alert team: payment still failing

    Sends your team an internal alert: Alert team: payment still failing.

How to test it worked

Trigger the workflow with a test contact of your own, using a real phone number and email you control.

Watch each step fire in order inside GoHighLevel and confirm the text and email actually arrive.

Check that any tag, opportunity, or task the workflow creates shows up correctly before you send it to a real lead.

Frequently asked questions

Is this workflow really free?

Yes. This workflow is one of 30 inside RocketLauncher University, a free community for people running GoHighLevel. Join with Google or email, no card required, and the whole library is inside.

Do I need to build this from scratch in GoHighLevel?

No. It comes as part of a snapshot you import into your own GoHighLevel sub-account. After import you connect your own phone number, calendar, and custom values, then test it before it goes live.

What do I need to set up before Failed Payment Dunning runs?

Before you turn it on: Filter invoice trigger to failed/overdue. Set the update-payment link.

Related tutorials

All 30 free workflowsBrowse the full master snapshot workflow library by category.Abandoned Checkout RecoveryWhen a cart is abandoned, this workflow sends a text an hour later, an email the next day, and a discount offer the day after that to close the sale.Payment Received Receipt and UpsellWhen a payment comes in, this workflow sends a thank you and receipt, pushes the order to fulfillment through a webhook, then follows up three days later with a timed upsell.New Order Fulfillment and ConfirmationWhen an order comes in, this workflow confirms it with the buyer by text and email, pushes the order details to your ops system through a webhook, and opens an opportunity so you can track it.