SMS & Phone
How to Integrate Google Business Profile with GoHighLevel for Calls and Chat
By Marnix Geerkens. Published 2024-01-17. Updated 2026-06-02.
Connecting your Google Business Profile to GoHighLevel routes incoming Google chat messages directly into your conversations inbox and lets you place a tracked phone number on your listing. Every call gets recorded and logged, missed calls can trigger an automatic text back, and Google chats become the starting point for automated follow-up workflows, all without leaving GoHighLevel.
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Summary. GoHighLevel's Google Business Profile integration gives local businesses two practical tools: call tracking and Google chat routing. After linking your Google account through the Integrations settings in your sub-account, you can enable a tracked phone number on your listing for call recording and missed-call automations. At the same time, any chat a potential customer sends through Google Maps flows into GoHighLevel where it can trigger workflows, making it easy to respond quickly and capture more leads.
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Watch it, then build it
Get the full platform free for 30 days
30 days, not 14Full platform, nothing held backFree community and setup help
Frequently asked questions
Where do I connect Google Business Profile in GoHighLevel?
Go to Settings, then Integrations, and sign in with the Google account that owns your listing.
Will switching to a tracked number remove my old number from Google?
No. Google Business Profile lets you add a secondary number, so your original stays visible.
Do Google chat messages come into GoHighLevel automatically?
Yes, once the integration is active, Google chat messages appear in your conversations inbox.