SMS & Phone
How to Enable Missed Call Text-Back in GoHighLevel
By Marnix Geerkens. Published 2023-05-12. Updated 2026-06-02.
GoHighLevel has a built-in missed call text-back setting that lives in each sub-account's Business Profile. Turn it on, write a short message, enter the mobile number to send from, and save. No workflow required. The platform sends the text automatically whenever an inbound call goes unanswered.
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Summary. This tutorial shows how to activate the native missed call text-back setting inside a GoHighLevel sub-account without building a full workflow. The toggle is found under Settings in the Business Profile section. After enabling it, you write a custom reply message, enter the number to send from, and optionally test it before saving.
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Watch it, then build it
Get the full platform free for 30 days
30 days, not 14Full platform, nothing held backFree community and setup help
Frequently asked questions
Where is the missed call text-back toggle in GoHighLevel?
Settings, then Business Profile. Scroll down until you see the Missed Call Text Back section.
Is this the same as the workflow recipe for missed call text-back?
No. This is a simpler native setting. The workflow recipe gives more control over wait steps, tags, and notifications.
Can I customize the SMS message the contact receives?
Yes. There is a text field in the same settings panel where you write the exact message you want sent.