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How to Integrate Google Business Profile with GoHighLevel for Calls and Chat

Connecting your Google Business Profile to GoHighLevel routes incoming Google chat messages directly into your conversations inbox and lets you place a tracked phone number on your listing. Every call gets recorded and logged, missed calls can trigger an automatic text back, and Google chats become the starting point for automated follow-up workflows, all without leaving GoHighLevel.

Aktualisiert 2. Juni 2026

5:06

Zusammenfassung. GoHighLevel's Google Business Profile integration gives local businesses two practical tools: call tracking and Google chat routing. After linking your Google account through the Integrations settings in your sub-account, you can enable a tracked phone number on your listing for call recording and missed-call automations. At the same time, any chat a potential customer sends through Google Maps flows into GoHighLevel where it can trigger workflows, making it easy to respond quickly and capture more leads.

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Where do I connect Google Business Profile in GoHighLevel?

Go to Settings, then Integrations, and sign in with the Google account that owns your listing.

Will switching to a tracked number remove my old number from Google?

No. Google Business Profile lets you add a secondary number, so your original stays visible.

Do Google chat messages come into GoHighLevel automatically?

Yes, once the integration is active, Google chat messages appear in your conversations inbox.

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