Free tool
Review Request Message Templates
By Marnix Geerkens. Published 2026-06-10. Updated 2026-06-10.
In short
These free templates help you ask for a Google review without sounding awkward. Pick SMS, email, or WhatsApp, choose a tone, fill in the customer name and your business name, and copy a ready-to-send message. Paste your own review link where it says [review link]. Every SMS is under 320 characters.
- Friendly, professional, and short tones for every channel.
- Live token fill for the first name and business name.
- Then automate the ask so it goes out after every job, not just when you remember.
Pick a template and copy it
Free tool
Ask for a Google review the right way
Pick a channel, fill in two names, and copy a ready-to-send message. Every template is written in plain, friendly language. Paste your own review link where it says [review link].
Hi [First name], thanks again for choosing [Business name]. If you have 30 seconds, a quick Google review would mean a lot to our small team: [review link]
Hey [First name], it was great working with you. Reviews help other people find us. Would you leave one here? [review link] Thank you so much.
Hello [First name], thank you for your business with [Business name]. We would value your feedback. You can leave a Google review here: [review link]
[First name], how did we do? Leave [Business name] a quick review: [review link]
Thanks [First name]. A 5 star review helps us a lot: [review link]
Hi [First name], hope you are happy with the work. If you are, would you share a quick review? It helps neighbors find [Business name]: [review link]
Copying templates works. Sending them automatically after every job works better.
GoHighLevel fires the right message on the right channel the moment a job is marked done, then tracks who replied and who left a review.
What makes a review request work
The best review requests are short, personal, and easy to act on. Use the first name. Thank the customer for something specific. Ask once, clearly. Include a direct link so there is nothing to search for.
Tone matters less than timing. A plain text sent the same day beats a polished email sent a week later. Match the channel to where your customers actually read, then send while the good feeling is fresh.
Why automatic beats manual
Copying a template is fine for a few customers. The problem is remembering to do it every time, for everyone, on the right day. Most busy owners forget, and the reviews never come.
GoHighLevel sends the request automatically the moment a job is marked done, picks the channel, and tracks who replied. Start the 30-day free trial and turn a good habit into a system that runs itself.
Frequently asked questions
How do I ask for a Google review by text?
Keep it short, friendly, and personal. Use the customer's first name, thank them, ask for the review, and include your direct review link. The SMS templates above do exactly that, and each one is under 320 characters so it sends as a single message.
When is the best time to ask for a review?
Ask right after the work is done, while the customer still feels good about it. For a service business that is the same day. For a product it can be a few days after delivery. The longer you wait, the fewer reviews you get.
Should I offer a discount for a review?
No. Paying for reviews or offering rewards in exchange for them breaks Google's policy and can get your reviews removed. Ask politely, make it easy with a direct link, and let happy customers do the rest.
Can I send these by email and WhatsApp too?
Yes. The tool includes email templates with subject lines and WhatsApp messages, not just SMS. Pick the channel your customers actually read, fill in the two names, paste your review link, and copy.
How do I send review requests automatically?
Copying templates works for a handful of customers. To do it for everyone, GoHighLevel sends the right message on the right channel the moment a job is marked done, then tracks who replied and who left a review. You can try it on the 30-day free trial.