Appointments
Appointment Confirmation and Smart Reminders workflow for GoHighLevel
By Marnix Geerkens. Published 2026-08-01. Updated 2026-08-01.
In short
Appointment Confirmation and Smart Reminders is one of 30 automated GoHighLevel workflows inside RocketLauncher's free master snapshot library. It fires when a customer books an appointment on your calendar and then runs 6 steps on its own, no one at the keyboard. Join RocketLauncher University free to get this workflow and the other 29 in one import.
- The moment a customer books, this workflow confirms the appointment by text and email, then sends a reminder 24 hours out and another one hour before the appointment.
- Category: Appointments.
- 6 steps run automatically once the trigger fires.
Before you start
- Set booking_link / business_name
- Connect your calendar trigger
Step by step
Step 1. The trigger
A customer books an appointment on your calendar.
Step 2. Step 1: Booking confirmation
Sends a text message: "Booking confirmation."
Step 3. Step 2: Confirmation email
Sends an email: "Confirmation email."
Step 4. Step 3: Wait until ~24h before
Pauses the workflow before continuing: Wait until ~24h before.
Step 5. Step 4: 24h reminder
Sends a text message: "24h reminder."
Step 6. Step 5: Wait until ~1h before
Pauses the workflow before continuing: Wait until ~1h before.
Step 7. Step 6: 1h reminder
Sends a text message: "1h reminder."
How to test it worked
Trigger the workflow with a test contact of your own, using a real phone number and email you control.
Watch each step fire in order inside GoHighLevel and confirm the text and email actually arrive.
Check that any tag, opportunity, or task the workflow creates shows up correctly before you send it to a real lead.
Frequently asked questions
Is this workflow really free?
Yes. This workflow is one of 30 inside RocketLauncher University, a free community for people running GoHighLevel. Join with Google or email, no card required, and the whole library is inside.
Do I need to build this from scratch in GoHighLevel?
No. It comes as part of a snapshot you import into your own GoHighLevel sub-account. After import you connect your own phone number, calendar, and custom values, then test it before it goes live.
What do I need to set up before Appointment Confirmation and Smart Reminders runs?
Before you turn it on: Set booking_link / business_name. Connect your calendar trigger.
