Workflows & Automation

Automatically Clean and Deduplicate Contacts in GoHighLevel

GoHighLevel's Manage Duplicates feature finds contacts that share the same name, email, or phone number and lets you merge, reject, or review them in bulk. It handles name-based duplicates that the automatic deduplication setting in Business Profile cannot catch on its own, making it useful for keeping a clean CRM without manual sorting.

Actualizado el 2 de junio de 2026

2:15

Resumen. The Manage Duplicates tool in GoHighLevel identifies duplicate contacts across name, email, and phone number fields. After clicking the three-dot menu in the Contacts view and selecting Manage Duplicates, you run a search by the field type you want to check, then act on each match. Merging combines records and keeps the data from the selected master contact. Rejecting removes a pair from the duplicates list permanently so it will not appear again. The Review option lets you compare individual field values and choose which to keep before merging.

Preguntas frecuentes

Where is the Manage Duplicates feature in GoHighLevel?

In Contacts, click the three-dot menu in the top right and select Manage Duplicates.

What does rejecting a duplicate pair do?

It removes that match from the duplicates list so it will not appear again.

How does automatic deduplication differ from Manage Duplicates?

Auto-dedup in Business Profile works on email or phone only. Manage Duplicates adds name matching.

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