3:50Resumen. GoHighLevel's Voice AI translation service converts the post-call transcript and summary into a target language of your choice, making call review accessible to team members who work in different languages. Translation is configured inside each agent's advanced settings and applies to all subsequent calls handled by that agent. The call logs section shows translated summaries and transcripts alongside standard call metrics like sentiment, duration, and actions triggered.
Pasos
Open the agent settings
Go to Settings, then Voice AI Agents, then Agent List. Click the three-dot menu on the agent you want to configure and select Edit.
Enable translation in Advanced Settings
Scroll to the Advanced Settings section and find Translation Settings. Toggle it on, then select the target language from the dropdown.
Review translated transcripts in call logs
After a call, go to Dashboard and Logs, select the agent, and filter by date. Click Summary or Transcript on any call entry to view the translated version.
