GoHighLevel email deliverability tooling updates

In short

GoHighLevel has improved its LC Email infrastructure and deliverability monitoring tools. The changes give you more visibility into sending reputation and more control over bounce and suppression list handling. These updates affect everyone who sends email through GoHighLevel, and especially agencies managing multiple client sub-accounts.

What changed

GoHighLevel has been improving the email sending and deliverability tooling across several areas:

• LC Email monitoring dashboard. The LC Email dashboard now shows more granular sending stats: open rate, click rate, bounce rate, spam complaint rate, and unsubscribe rate per campaign. This makes it easier to spot and address deliverability problems early.
• Automatic suppression list updates. Bounced addresses and spam complaints are removed from future sends automatically. You can view and manage the suppression list per sub-account.
• Domain verification improvements. The domain verification flow in GoHighLevel now provides clearer DNS setup instructions and a real-time check of whether your SPF, DKIM, and DMARC records are correct.
• Sending limit adjustments. GoHighLevel has adjusted daily sending limits based on account age and reputation. New accounts start with lower limits that increase automatically as reputation is established.

This is a general summary. For exact version numbers and release dates, check the GoHighLevel official changelog in your account.

Who this affects

These changes matter most to:

• Agencies running email campaigns for clients. The improved monitoring dashboard makes it easier to catch a problem in one sub-account before it affects others. You can check stats across all your accounts from the agency view.
• Businesses with new sending domains. If you recently set up a new domain for email, the sending limit changes and the improved domain verification flow affect you. Warm up your domain slowly and keep your complaint rate low.
• Anyone using database reactivation campaigns. Reactivation campaigns to cold lists are the most common cause of high bounce and complaint rates. The new suppression list management makes it easier to clean your list before sending.

What to do next

Check your LC Email dashboard in GoHighLevel. Look at your bounce rate and spam complaint rate for recent campaigns. If either is above 0.3%, pause and clean your list before sending again.

If you have not yet verified your sending domain with DKIM and DMARC, do that before sending another campaign. The GoHighLevel email deliverability guide walks through the DNS setup step by step. For glossary context, see the LC Email glossary entry.

Frequently asked questions

Back to the full changelog.