On this page
What starts this workflow?
Customer booked.
The workflow, step by step
The table shows the saved connections. Branches are alternative paths, not a single sequence that every contact follows.
| Step | Action | What it does | Next step |
|---|---|---|---|
| 1 | Booking confirmation | Send a text message | Confirmation email |
| 2 | Confirmation email | Send an email | Wait until ~24h before |
| 3 | Wait until ~24h before | Wait before the next step | 24h reminder |
| 4 | 24h reminder | Send a text message | Wait until ~1h before |
| 5 | Wait until ~1h before | Wait before the next step | 1h reminder |
| 6 | 1h reminder | Send a text message | End of this path |
Connect it to your business
- Import into a test sub-account and keep the workflow unpublished.
- Connect the trigger to your actual form, calendar, pipeline or contact tag.
- Review the messages and replace all business, booking and review placeholders.
- Connect any sender, phone number, team member or external integration used by the steps.
- Test each branch, replies, contact restrictions and repeat enrollment with contacts you control.
Get the library
Start GoHighLevel through the RocketLauncher partner link and join the community for snapshot access and setup help. This draft must pass its setup and execution checks before activation.
Affiliate link: we earn a commission if you subscribe.


