Sending review requests
You connect your Google Business Profile to GoHighLevel and enable review requests. Then you set a workflow trigger, for example when a job is marked complete or an appointment status changes to "showed". GoHighLevel sends the client an SMS or email with a direct link to your Google review page.
Asking right after a positive interaction is the natural moment for a review request. Because GoHighLevel triggers the request automatically, no one has to remember to ask.
Monitoring and responding to reviews
New Google reviews appear inside GoHighLevel as they are posted. You can see the star rating and text and post a reply directly. Replying to reviews is good for SEO and shows potential clients that you are attentive.
GoHighLevel also shows your overall rating and review count so you can track progress over time.
Other review platforms
GoHighLevel also connects to Facebook reviews. If your business relies more on Facebook recommendations than Google, you can send review requests to that platform instead, or to both.