GoHighLevel AI Employee Suite: How to Rebill It to Clients

The AI Employee Suite is a bundle of GoHighLevel AI features: Conversation AI (chat and SMS replies), Voice AI (phone answering), Reviews AI (review reply drafts), Content AI (copy writing), and Workflow AI (automation builder). All are billed by usage. You can turn on rebilling inside GoHighLevel so clients pay from their own wallet, and you collect the margin.

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Atualizado em 28 de maio de 2026

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1What is in the AI Employee Suite?
2How does rebilling work?
3What should you charge clients?
4How to set up rebilling step by step
5Common mistakes to avoid

What is in the AI Employee Suite?

GoHighLevel groups five AI features under the AI Employee Suite label. Conversation AI replies to web chat, SMS, and social messages on behalf of your clients. Voice AI picks up phone calls, answers questions, and books appointments. Reviews AI drafts personalized replies to new Google reviews. Content AI writes blog posts, emails, and ad copy from a prompt. Workflow AI lets you describe an automation in plain English and builds it for you.

Each feature is billed by usage: per message, per minute of call, or per generation. GoHighLevel adds these charges to the sub-account wallet.

How does rebilling work?

Inside your Agency View, go to Sub-Accounts and open the Billing tab for a client. Turn on the rebilling toggle for each AI feature you want to pass through. GoHighLevel charges your agency wallet at cost, then charges the client wallet at your marked-up rate.

You set the markup percentage per feature. Many agencies set cost plus a fixed percentage, so every AI run is billed to the client.

Clients see their own wallet and usage in their sub-account. They top it up with a card on file. You never touch their money directly.

What should you charge clients?

GoHighLevel charges agencies roughly $0.02 per Conversation AI message and $0.26 per minute for Voice AI (rates vary by voice and region).. The markup is your own choice.

For a small local business running 500 Conversation AI messages a month, cost is around $10. At a 30 percent markup you bill $13. Across 20 clients that is $60 per month of margin from Conversation AI. This is only an example.

Reviews AI and Content AI are lower volume for many clients. Voice AI minutes add up fast for high-call-volume businesses like medspas, dental offices, and HVAC companies.

How to set up rebilling step by step

Step 1: Log in to your Agency View. Go to Settings, then Wallet and Billing. Add a payment method so your agency wallet stays funded.

Step 2: Open the sub-account for the client you want to enable. Go to Sub-Account Settings, then Billing. Enable the AI usage rebilling toggles for each feature.

Step 3: Set your markup percentage. Save the settings.

Step 4: Ask the client to add a card to their sub-account wallet. GoHighLevel sends them an email to do this.

Step 5: Activate the AI features inside the client sub-account (Conversation AI, Voice AI, etc.) and run a test to confirm usage is appearing in the wallet.

Common mistakes to avoid

Do not turn on rebilling before the client has a card on file. If their wallet hits zero, the AI features stop.

Do not promise a fixed monthly fee for AI without a usage cap. High-volume months can cost more than you expect.

Do not forget to test each feature after enabling rebilling. A misconfigured sub-account can look active but charge nothing.

Perguntas frequentes

What is the GoHighLevel AI Employee Suite?

The AI Employee Suite is a collection of GoHighLevel AI features: Conversation AI, Voice AI, Reviews AI, Content AI, and Workflow AI. Each is billed by usage and can be turned on inside any sub-account.

Can I make money rebilling GoHighLevel AI features?

Yes. GoHighLevel lets you mark up AI usage costs before charging your clients. You set the markup percentage per feature, and the difference between cost and your rate is your margin.

Do I need the Pro plan to rebill AI features?

Rebilling is available on the GoHighLevel Unlimited ($297 per month) and Pro ($497 per month) plans. Check your current plan in Agency Settings to confirm rebilling is unlocked.

How do clients pay for AI usage?

Clients add a card to their sub-account wallet. GoHighLevel deducts AI charges from that wallet automatically. You do not collect payments manually.

What happens if a client wallet runs out of funds?

AI features stop working for that client until they top up the wallet. Set a low-balance notification so you can alert the client before their AI goes offline.

Is the 30-day trial long enough to test rebilling?

Yes. The GoHighLevel 30-day free trial through RocketLauncher gives you full Agency View access so you can enable rebilling, set markup rates, and test the AI features in a real sub-account.