7:44概要. This tutorial explains how to connect a physical SIP desk phone to a GoHighLevel phone number so inbound and outbound calls run through the platform. The process covers creating a SIP user inside GoHighLevel's phone number settings, then entering the SIP server, username, and password into the desk phone's configuration interface. Any SIP-compatible VoIP phone works, including inexpensive models available from retail suppliers.
学べること
- How to switch a GoHighLevel user's call forwarding to Desktop SIP
- How to create a SIP user in the phone number's advanced settings
- What three credentials the desk phone needs to connect
- How to access a Grandstream phone's settings through a browser
- Why desk phone calls still trigger GoHighLevel automations like missed-call text-back
ステップ
Set the user's call destination to Desktop SIP
Go to Settings, then My Staff. Find your user, click Edit, and scroll to Call and Voicemail Settings. Change Forward Calls to 'Desktop SIP' and set the same option for Default Ring All and IVR if applicable. Save.
Open the phone number's advanced settings
Go to Settings, then Phone Numbers. Find the number you want to use and click its three-dot menu. Select Edit Configuration, then choose Advanced Settings and click VoIP Desktop SIP, then Get Started.
Create a SIP user
In the SIP setup panel, leave the SIP domain endpoint at its default value. Enter a username (such as your first name) and a password, then assign it to your user account. Click Save.
Access your desk phone's settings
Connect the desk phone to your network. On the phone itself, press the Up key to display its IP address. Type that IP address into a browser on the same network to open the phone's admin interface. Log in with the admin credentials (often printed on the phone's label).
Enter the SIP credentials
Inside the phone's admin UI, navigate to Account Settings. Enter the SIP server address from GoHighLevel, the username you created, and the password. Save the settings on the phone.
Test an inbound call
Have someone call your GoHighLevel number. The desk phone should ring. Answer it and confirm the call connects. Check the GoHighLevel Conversations tab to see the call record appear.
ヒント
- SIP phones labelled 'PoE' (Power over Ethernet) draw power from the network cable, so you do not need a separate power adapter.
- Basic SIP phones are available from major retailers at very low cost. Any model that advertises SIP compatibility should work with GoHighLevel.
