AI & Voice Agents
The AI Agent workflow action in GoHighLevel lets you add an autonomous AI step to any automation. You give it a plain-language instruction, attach tools like Send Email, Send SMS, or Create Opportunity, and the agent decides at runtime which tool to use. This removes the need for rigidly branched logic when the right action depends on context.
2 juin 2026 mis à jour
9:05Résumé. GoHighLevel's AI Agent workflow action accepts a prompt and a set of tool attachments, then decides autonomously which tools to invoke when the workflow runs. Built-in templates cover common use cases such as form lead follow-up, and each template highlights which values need customizing, including tags, users, pipelines, and stages. Execution logs, token usage, and step-by-step traces are available for monitoring after publish.
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Yes, HighLevel provides templates that pre-fill the prompt and tool configuration.
Several OpenAI options are selectable from the model dropdown in the action settings.
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