AI & Voice Agents
GoHighLevel's Conversation AI can generate a written summary after every chat or text interaction handled by a bot. Summaries capture what the contact asked, what the bot resolved, and any next steps, giving your team a quick read without scrolling through the full transcript. Enabling this is a per-bot setting inside the agent configuration.
Aktualisiert 2. Juni 2026
3:32Zusammenfassung. Conversation AI summaries in GoHighLevel produce a concise recap of each bot-handled conversation automatically, so team members can review what happened without reading the entire transcript. The summary is stored alongside the conversation record and is accessible from the contact timeline. Turning it on requires editing the agent configuration and enabling the summary option in the bot settings.
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They appear in the conversation record and the contact's activity timeline.
Every conversation handled by that bot gets a summary once the feature is enabled.
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