AI & Voice Agents

How to Activate Image Analysis in GoHighLevel AI Bots

GoHighLevel's Conversation AI bots can read and respond to images sent by contacts, including screenshots, receipts, product photos, and more. Turning on this capability reduces back-and-forth by letting the bot analyze exactly what a contact is seeing rather than asking follow-up questions. It works across the chat widget, SMS, MMS, WhatsApp, Facebook, and Instagram.

Aktualisiert 2. Juni 2026

4:07

Zusammenfassung. Image analysis for Conversation AI is a single toggle inside the agent's settings. Once enabled, the bot transcribes visual context from JPEG, PNG, and HEIC files and factors that into its reply. A configurable wait time lets the bot collect multiple incoming images or messages before composing one response. Channel-specific delivery limits and size restrictions apply depending on the carrier or platform.

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Which image formats does GoHighLevel Conversation AI support?

JPEG, PNG, and HEIC files are supported for image analysis.

Why set a wait time before the bot replies?

It gives contacts time to send multiple files before the bot composes one coherent reply.

Does image analysis work on all messaging channels?

It works on chat widget, SMS, MMS, WhatsApp, Facebook, and Instagram, with varying size limits.

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