SMS & Phone
GoHighLevel can automatically transcribe recorded calls and display the full text inside the Conversations tab alongside the audio. Two settings need to be on: call transcription enabled in the phone number's advanced settings, and call recording enabled on the specific number. Each transcribed minute costs $0.03 on top of standard recording fees.
2 juin 2026 mis à jour
2:12Résumé. This tutorial explains how to turn on call transcriptions in GoHighLevel's LeadConnector phone system. Enabling the feature requires checking the call transcription toggle in the phone number's advanced settings and confirming that the number itself has call recording active. Once both are on, every recorded call generates a scrollable transcript visible directly in the conversation thread.
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No. Transcription is not supported for calls that pass through IVR or workflow steps, only for direct inbound and outbound calls.
GoHighLevel charges approximately $0.03 per minute of transcription, on top of any call recording costs.
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