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What starts this workflow?
Appointment booked.
The workflow, step by step
The table shows the saved connections. Branches are alternative paths, not a single sequence that every contact follows.
| Step | Action | What it does | Next step |
|---|---|---|---|
| 1 | Wait until ~24h before appointment | Wait before the next step | AI predicts no-show risk |
| 2 | AI predicts no-show risk | Generate an AI response | Branch on no-show risk |
| 3 | Branch on no-show risk | Route by a condition | Tag high no-show risk |
| 4 | Tag high no-show risk | Add a contact tag | High-risk personal nudge SMS |
| 5 | High-risk personal nudge SMS | Send a text message | Wait for confirmation window |
| 6 | Wait for confirmation window | Wait before the next step | Alert rep · high-risk appt unconfirmed |
| 7 | Alert rep · high-risk appt unconfirmed | Notify the team | Low-risk friendly reminder |
| 8 | Low-risk friendly reminder | Send an email | End of this path |
How the branches work
Branch on no-show risk
- High risk.
- Otherwise: Low risk.
The labels above come from the saved builder. Review the actual condition values in your own account before activation.
Connect it to your business
- Import into a test sub-account and keep the workflow unpublished.
- Connect the trigger to your actual form, calendar, pipeline or contact tag.
- Review the messages and replace all business, booking and review placeholders.
- Connect any sender, phone number, team member or external integration used by the steps.
- Test each branch, replies, contact restrictions and repeat enrollment with contacts you control.
Get the library
Start GoHighLevel through the RocketLauncher partner link and join the community for snapshot access and setup help. This draft must pass its setup and execution checks before activation.
Link de afiliado: ganhamos uma comissão se você assinar.
