GoHighLevel workflow

Abandoned Checkout · Recovery

Add a contact tag. Wait before the next step. Stop another workflow. Includes conditional routing.

  • 2 min de leitura
  • 5 seções
  • Atualizado em 14 de outubro de 2026
Nesta página

What starts this workflow?

Checkout started but not completed.

The workflow, step by step

The table shows the saved connections. Branches are alternative paths, not a single sequence that every contact follows.

StepActionWhat it doesNext step
1Tag abandoned-checkoutAdd a contact tagWait 20 minutes
2Wait 20 minutesWait before the next stepCompleted in the meantime?
3PurchasedRoute by a conditionPurchased · exit recovery
4Purchased · exit recoveryStop another workflowNudge 1 · friction-remover
5Nudge 1 · friction-removerSend a text messageWait 4 hours
6Wait 4 hoursWait before the next stepCompleted after nudge 1?
7PurchasedRoute by a conditionPurchased · exit recovery (2)
8Purchased · exit recovery (2)Stop another workflowNudge 2 · value + reassurance email
9Nudge 2 · value + reassurance emailSend an emailWait 1 day
10Wait 1 dayWait before the next stepCompleted after nudge 2?
11PurchasedRoute by a conditionPurchased · exit recovery (3)
12Purchased · exit recovery (3)Stop another workflowNudge 3 · final incentive
13Nudge 3 · final incentiveSend a text messageTag into nurture if still cold
14Tag into nurture if still coldAdd a contact tagEnd of this path

How the branches work

Purchased

  • Purchased.
  • Otherwise: Still abandoned.

Purchased

  • Purchased.
  • Otherwise: Still abandoned.

Purchased

  • Purchased.
  • Otherwise: Still abandoned.

The labels above come from the saved builder. Review the actual condition values in your own account before activation.

Connect it to your business

  1. Import into a test sub-account and keep the workflow unpublished.
  2. Connect the trigger to your actual form, calendar, pipeline or contact tag.
  3. Review the messages and replace all business, booking and review placeholders.
  4. Connect any sender, phone number, team member or external integration used by the steps.
  5. Test each branch, replies, contact restrictions and repeat enrollment with contacts you control.

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