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What starts this workflow?
Invoice payment failed / overdue.
The workflow, step by step
The table shows the saved connections. Branches are alternative paths, not a single sequence that every contact follows.
| Step | Action | What it does | Next step |
|---|---|---|---|
| 1 | Tag payment-failed | Add a contact tag | Day 0 · soft heads-up |
| 2 | Day 0 · soft heads-up | Send a text message | Day 0 · friendly fix-it email |
| 3 | Day 0 · friendly fix-it email | Send an email | Wait 2 days |
| 4 | Wait 2 days | Wait before the next step | Resolved yet? |
| 5 | Resolved | Route by a condition | Resolved · stop dunning |
| 6 | Resolved · stop dunning | Stop another workflow | Day 2 · firmer nudge |
| 7 | Day 2 · firmer nudge | Send a text message | Wait 3 days |
| 8 | Wait 3 days | Wait before the next step | Resolved after firm nudge? |
| 9 | Resolved | Route by a condition | Resolved · stop dunning (2) |
| 10 | Resolved · stop dunning (2) | Stop another workflow | Day 5 · final attempt + consequences |
| 11 | Day 5 · final attempt + consequences | Send an email | Escalate to owner · unresolved |
| 12 | Escalate to owner · unresolved | Notify the team | Tag dunning-escalated |
| 13 | Tag dunning-escalated | Add a contact tag | End of this path |
How the branches work
Resolved
- Resolved.
- Otherwise: Still failing.
Resolved
- Resolved.
- Otherwise: Still failing.
The labels above come from the saved builder. Review the actual condition values in your own account before activation.
Connect it to your business
- Import into a test sub-account and keep the workflow unpublished.
- Connect the trigger to your actual form, calendar, pipeline or contact tag.
- Review the messages and replace all business, booking and review placeholders.
- Connect any sender, phone number, team member or external integration used by the steps.
- Test each branch, replies, contact restrictions and repeat enrollment with contacts you control.
Get the library
Start GoHighLevel through the RocketLauncher partner link and join the community for snapshot access and setup help. This draft must pass its setup and execution checks before activation.
アフィリエイトリンク：ご契約いただくと、私たちに報酬が入ります。
