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A branded app is a premium add-on that justifies higher plan prices.
Key points
- GoHighLevel offers a custom-branded mobile app for your clients.
- Your app uses your name, icon, and colors on the App Store and Google Play.
- A branded app is a premium feature that lifts your plan prices.
| Detail | Value |
|---|---|
| Time | A few hours of setup, then store review time |
| Plan required | GoHighLevel Pro for SaaS Mode; custom app is an add-on |
| Difficulty | Intermediate |
| Prerequisites | A GoHighLevel agency account on the Pro plan; Apple Developer and Google Play developer accounts; Your logo, app icon, and brand colors |
Step 1: Request the custom-branded app
Start the custom app request from your agency settings.
In the agency view, open the custom app or white-label app section and start the request. This kicks off the process to build your branded version of the mobile app.
The custom-branded mobile app is a paid add-on on top of your Pro plan. Check the current add-on price in your agency settings before you commit.
Step 2: Supply your branding assets
Provide your app name, icon, splash screen, and colors so the app looks like yours.
Upload your app name, a square app icon, a splash screen, and your brand colors. These are what your clients see when they install and open the app.
- App name: short and clearly yours.
- App icon: a clean square logo that reads well at small sizes.
- Splash screen: your logo on your background color.
- Brand colors: your primary and accent colors.
Step 3: Create your developer accounts
You need an Apple Developer account and a Google Play developer account to publish.
Sign up for an Apple Developer account and a Google Play developer account in your business name. Apps publish under your accounts, so your brand owns the listings.
Step 4: Submit to the App Store and Google Play
Follow the build steps to submit your branded app for review.
Use the provided build files and listing details to submit your app to both stores. Fill in the app description, screenshots, and privacy details. Then wait for store review.
Step 5: Give clients the download link
Once approved, share the store links so clients install your app.
After approval, add the App Store and Google Play links to your onboarding so every new client downloads your branded app instead of the generic one.
How to test it worked
Install your app on a real phone and check that the branding is correct everywhere:
- The store listing shows your name, icon, and screenshots.
- The splash screen and login show your logo and colors.
- A client can log in and see their sub-account inside your app.
Troubleshooting
- The app shows GoHighLevel branding. Your branding assets were not applied. Re-check that your app name, icon, splash screen, and colors were uploaded and saved before the build.
- Apple rejected the submission. Most rejections are about missing privacy details or low-quality screenshots. Fix the flagged items in App Store Connect and resubmit.
- Clients cannot log in to the app. Confirm their sub-account is active and they are using the right login. The branded app uses the same logins as the web platform.