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What you need before you start
GoHighLevel Pro plan ($497/month): SaaS Mode is only available on the Pro plan.
Stripe account: GoHighLevel uses Stripe to charge your clients. You need a Stripe account connected to GoHighLevel before you can take payments.
Custom domain: You need a domain for your white-labeled platform (for example, app.yourproduct.com). Your clients will log in at this domain.
Business entity: You are running a software business. A registered business, a business bank account, and a clear understanding of what you are selling to whom.
Setting up SaaS Mode
In your agency account, go to SaaS Configurator. Connect your Stripe account. Set your custom domain. Upload your logo and set your color scheme.
Create your subscription plans. Most SaaS founders start with two plans: a starter plan that covers the basics and a growth plan with more features or more sub-accounts. Prices should be above your GoHighLevel cost but competitive for your market.
Set a snapshot to load automatically when a new client signs up. This is what they see when they first log in, so make it polished.
Pricing strategy
Common starting price points are $97/month to $197/month for a starter plan and $197/month to $397/month for a growth plan. These are example price points, not a promise. Work out the break-even against your $497/month GoHighLevel cost for your own client count.
How many clients you sign depends on your niche, offer and sales work, and we do not publish an expected number.
Position on outcomes, not features. Instead of selling "CRM and automations," sell "stop losing leads" or "never miss a follow-up." Your target customer is a small business owner, not a software buyer.
Getting your first clients
Start with your existing network. Who do you know that runs a small business? Offer them a free 30-day setup in exchange for feedback and a testimonial.
Niche down. A SaaS product for "gyms" or "real estate agents" or "plumbers" is easier to market than a generic all-in-one platform. Load an industry-specific snapshot, build a landing page for that niche, and run a focused outreach campaign.
Expect churn in the first few months. Some trial clients will not convert to paid. That is normal. Focus on onboarding paid clients well so they stick.